Tag Archives: social media

Snapchat: Should Your Organization Consider It?

If you think Snapchat is just for kids, think again. The extremely popular social media platform is gaining traction with savvy brands and marketers, but is it a fit for your company? Consider the advantages the platform offers to determine if adding Snapchat to your social media arsenal makes sense.

Ability to reach a younger audience

First, a few facts. Snapchat is hottest among the millennial and Generation Z demographics, with over 70 percent of users under the age of 25. Young people with a smartphone are likely on Snapchat; in fact, more than 60 percent of Americans ages 13 to 34 with a smartphone are already there. What does this mean for your company? Essentially, if you’re marketing your products or services to a younger audience, you should go where your audience is and give the platform serious consideration.

A growing audience of older users

You’re not off the hook if younger people aren’t your target market. Just like many other social media platforms, as Snapchat matures, the platform’s users are skewing older as well. In fact, it is growing fastest among users over 35, with a 224 percent growth rate in the last quarter of 2016 when compared to 2015. While Snapchat might not be a part of your marketing strategy next quarter, it likely may be next year.

Less competition

While many brands have been on the bread-and-butter social media platforms such as Facebook, LinkedIn and Twitter for years, Snapchat is less popular (although growing rapidly) among businesses. Competition for your audiences’ attention is fierce on the conventional platforms; Snapchat could offer a window of opportunity to go where your competition isn’t.

It’s different

Snapchat goes beyond likes and comments to a new and creative realm of social media. Custom geofilters and stickers allow you to promote your brand and special events to users in pre-determined locations. A lens can be customized with creative ideas to promote your organization. Your story is a fun way to give users an inside look at your business. While content on the platform is only temporary — snaps and chats disappear after they have been viewed and stories only hang around for 24 hours — this limitation can be a fun challenge when developing new content ideas.

Need professional assistance with your social media? Contact the GREENCREST experts!

 

Five Things You Can do Today to Improve Your Organization’s Social Media

social mediaAs the pace of business continues to accelerate in an increasingly digital world, staying on top of social media can feel like one more thing to add to an already lengthy to-do list. From the newest platform to the latest trends, creating a social media strategy that makes sense for your organization — while keeping within budget and staff time constraints — can be challenging.

Here are five changes you can make today to improve the ROI of your social media plan.

Post more frequently

If your Twitter account hasn’t been updated since 2013 and your last Facebook post was three months ago, you need to think about posting more frequently. Free scheduling tools, such as Hootsuite, make scheduling content a cinch. Although advice differs on optimal post frequency, try to aim for several tweets a day and a daily post to Facebook, Instagram and LinkedIn.

Engage with others

It’s easy to take the ‘social’ out of social media, particularly when content is scheduled. Make sure you set aside some time each week — and ideally each day — to review your content and engage with other brands and people relevant to your business. The old principle of ‘you scratch my back, I’ll scratch yours’ applies here. If a customer engages with you, make sure to reply as quickly as possible. Fifty-three percent of customers expect a response from a comment directed to a company in less than an hour.

Make it look pretty

Social media is a visual medium, so if you aren’t including images and video, you are missing an opportunity to reach your audience. In fact, tweets with images receive 150 percent more retweets than tweets without images. Fortunately, you don’t need a graphic designer to create engaging content. Free tools make it manageable for anyone — even the less artistic — create beautiful graphics and professional videos.

Stay up-to-date

Perhaps you think Snapchat is just for kids, or that Twitter is full of trolls. Whatever your opinion may be, it pays to stay informed when it comes to social media platforms and trends. Subscribe to free newsletters to pick up new ideas and to make sure your organization keeps up with the competition.

Get your staff involved

No one knows your company better than your staff, so consider asking your team to engage with your company on social media. Encourage employees to submit photos of company events and to share your content with their personal networks. Your staff can be powerful allies in sharing your company’s message with a larger audience.

Need professional assistance with your social media? Contact the GREENCREST experts!

 

Tips for Increasing Social Media Post Engagement

Noticing a consistent trend in ‘likes’ on your social media posts but not a lot of other engagement? Our digital screens are filled with an overwhelming amount of content clutter — so how do you entice your audience to stop scrolling and interact with your posts?

Sharing relevant content is always important, but consider including new posts into the mix that stray from your normal content and encourage your audience to be part of the conversation.

Contests

Contests are a fun way to get your audience excited about your brand, and there are several different ways you can ask them to enter to win:

  • Like the post
  • Share the post
  • Comment on the post
  • Post a picture in the comments

The ways to enter are endless, and you can even offer an entry for each different action they take. Just make sure you’re complying with regional and national sweepstakes and contest laws.

Video Contests

Are you looking to ramp up your marketing by adding some testimonials to your website? Hold a contest for your customers to interact on social media by submitting a video saying what they love most about your product or service. Not only will you get engagement from your followers, but you’ll have authentic content to use in your marketing collateral.

Polls

Polls are a great way to get feedback from your audience. Whether it’s a question about your product or service, the industry in general, or even just an entertaining survey to kick off the weekend, polls are a fun way to get your audience to participate.

Facebook and Twitter both have polls you can integrate into your posts. Trying to gauge which products your customers are most interested in? Ask them what they’d like more information on. It’s a great way to make them feel included as part of your brand.

Tag a Friend

Encouraging your audience to tag a friend who may enjoy your post is a great way to create buzz around your brand. For example, if you’re a travel agency sharing a blog about the top five places to visit in the U.S., consider adding “tag a friend who could use a vacation” in your post.

Regardless of which tactic you decide to use to engage your audience, make sure you’re engaging back. The more you make them feel like part of your brand, the more likely they’ll be to continue participating in the future.

 

Need help coming up with a great content strategy for your company’s social media marketing? Contact the experts at GREENCREST with all of your social media and marketing needs.

 

Steps to Creating the Perfect Social Media Post

HILVERSUM, NETHERLANDS - FEBRUARY 06, 2014: Social media are trending and both business as consumer are using it for information sharing and networking.

Getting your social media post noticed today takes a lot more than just posting a link or sharing a picture. With so many different social media platforms — Facebook, Twitter, Instagram, LinkedIn — it’s essential that you not only create engaging, clever content that entices your viewers to click, but that you also tailor the content to each individual platform. Social media platforms are constantly overwhelmed with content, both good and bad, and it takes mastering the perfect post to help your brand break free from the clutter.

Think of a social media post as a TV commercial or a new podcast. You want the content to be informational, but you have to present it in a creative, engaging way to make sure people watch. The same goes for social media posts. It is important to find entertaining ways to get your point across so people are willing to engage with your post, read your story, or visit your website.

Follow the steps below to learn how to create the perfect social media post for some of the biggest networks.

Facebook

Facebook is one of the largest and most popular social media platforms of our generation, and it’s often used for personal and work life. Businesses share a wide variety of content, including photos, videos, advertisements and promotions. With an assortment of content being posted every day, it is essential that your brand comes across in a way that stands out. Some guidelines to follow when making a Facebook post include:

  • Post frequently to ensure your brand is being constantly received by your followers. Posting frequency varies by company and industry, but a good rule of thumb is to post at least once a day.
  • Add variety to your content by rotating videos, links, photos, articles and more into your posting strategy. Find which types of content your audience responds well to (and which types it doesn’t) and adjust your strategy accordingly.
  • Create content that is relatable and “real” — have fun and be personable and conversational with your tone.
  • Don’t be too salesy — this is a personal network, so you want to be personable. Follow the 80-20 rule, and only push your products or services in 20% of your posts. The rest of your posts should be helpful, informational or entertaining to your audience. No matter what, ensure all of your content is relevant to your business and industry.

LinkedIn

Business professionals worldwide have given success to LinkedIn because it has given them a way to interact on a professional level with peers, colleagues and business partners. Therefore, you want your LinkedIn posts to reflect the network’s business-oriented nature.

  • As with any social network, it is important to determine your goal and purpose for using the platform. Is your company using LinkedIn to recruit employees? Customers? Both? Your content should serve your LinkedIn goals and objectives.
  • For many B2B companies, posts that include new business developments, media mentions, interviews with CEOs, or your company’s news can attract prospects.
  • For the job-seeker audience, posts about job openings and company culture perform well.
  • No matter your audience, share relevant information that would help and engage professionals in your industry. Save the cute pictures for Twitter or Pinterest.

Twitter

Twitter is essentially a micro-blog and is known as the “skimming” headquarters of social media. When users scroll through their Twitter feeds, they see hundreds of thousands of short and simple updates that they can read quickly. In order to make an impact and grab a user’s attention as viewers pass your post, make sure to:

  • Present a clear call-to-action in the first sentence of your post and provide a link.
  • Keep things simple — don’t summarize the article you’ve attached or give every detail of the new product you’re launching.
  • Use photos, video clips and shortened links to stand out from the majority of 140-character text-filled posts.
  • Stay grammatically correct — even though your character limit is slim, don’t sacrifice grammar by using abbreviations or all caps; stay professional.
  • Try not to use the full 140-character count. The shorter, the better.
  • Use relevant industry hashtags in order to show up in hashtag searches.

With attention spans shortening and social media engagement increasing, it’s important for companies to be creative and stand out in the clutter. Being personal, professional and engaging are key factors to creating the perfect social media post that is guaranteed to capture the attention of your audience. Tweak your posts to better fit the feel of specific networks, and you’re on your way to creating some awesome content!

Need help creating and distributing your company’s social media content? Contact the experts at GREENCREST with all of your social media and marketing needs.

 

Marketing to Millennials – Everything You Need to Know

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Millennials are the generation of the future, and therefore tend to be some of today’s biggest decision makers. In marketing, whether you’re trying to promote a new brand or product, bring awareness to your newest startup or influence consumers’ purchase decisions, it’s important to do so in a way that is best received by your desired audience. If your audience happens to be the millennial generation, however, this can be a little tricky. You’re likely going to have to do more than just inform them about product benefits or store discounts; you need to get them excited.

Traditional marketing methods are a thing of the past to this generation. Millennials desire fun, new, exciting technologies and marketing platforms (it makes them feel “ahead of the curve”), so marketers like yourself have to work harder and smarter to make authentic connections through these platforms.

Below is a list of some of the newest, interactive platforms you should master to best reach millennials:

Snapchat

Snapchat allows individuals to take photos, customize them with text or filters and share them with the world – or whichever part of the world they want. The photos or videos have a lifespan of just a few seconds, and then they are gone forever. “Stories” is a newer feature that allows users to keep up with the rest of the world, but it’s also an opportunity for advertisers to reach specific markets.

Whether you’re hosting an event to launch your startup, or you want to promote your new product line, Snapchat stories give you the chance to give users an inside look into your brand that they may not have known of or seen from traditional advertising. It’s much more exciting to see other millennials out at an event supporting a new company or product launch in real time than it is to read a newspaper article that recaps what went on three days earlier.

Periscope

Similar to Snapchat, Periscope is another rising social media platform that gives people the chance to look directly into the lives of others in real time. The app gives users an up-close and personal look into your brand by providing them with live streaming of events, broadcasts, Q&As and more.

Millennials love having what feels like unlimited access to everything and anything happening in the world, and Periscope promotes this notion with its easy access to thousands of people, companies and locations. If you want your brand to stand out in the crowd, hosting frequent talks and events on Periscope is sure to help!

YouTube

Increasingly, YouTubers are becoming the new A-list celebrities to teen and millennial generations. To this generation, YouTube stars seem more relatable; they aren’t movie stars being paid to endorse companies and brands. The “human” factor makes these individuals and their posts much more relatable to the everyday person. However, while the individual may not be the one endorsing a brand or product, their YouTube channel can be. For advertisers, posting your content on related YouTube channels is a great way to catch the attention of these young viewers.

For example, if you work for a hardware company and have a new brand of tools that you’ll be carrying, you can advertise on a YouTube channel of an individual who posts do-it-yourself home repairs. His/her viewers will click one of the videos to see how to hang Halloween decorations, but see your ad for the new tool kits you have before the video starts. While this isn’t as interactive as Snapchat or Periscope would be, you’re still reaching millennials in their environment, which means you’re more likely to make a lasting impression than if you just threw your ad in the next publication of Better Homes & Garden Magazine.

Of course, technology and social media are bound to endlessly change and advance, which means marketing strategies will too. Make it your goal to keep up on the latest social media and technology trends, and you’re bound to come up with some great ways to reach the millennial generation. Just remember to be unique, be creative and – most importantly – be human.

If you want to learn more about reaching your audience through these platforms, contact the social media and marketing experts at GREENCREST to get the answers!

5 Marketing Myths that Cost Companies Customers and Sales

 

website design and development

 

There are dangerous marketing myths that are currently holding companies back from increased profits. The truth is, good marketing is integrated and includes a blend of social media, brand development, advertising, public relations, and website and search engine optimization (SEO).

Many companies are still struggling to incorporate essential aspects of digital marketing into their business plans — such as social media and mobile marketing — because they think it is too expensive or they don’t need it. However, with the continuous growth of e-commerce and social media, companies can’t afford not to invest in marketing.

 

Let’s take a look at the five most common marketing myths and how to overcome them.

 

1. “I have a small budget and I can’t afford marketing”

Some companies don’t want to invest in marketing because they don’t see the value. However, a solid marketing plan can help boost awareness, improve sales and help a company gain more customers. Marketing is an investment, not a one-time purchase.

 

2. “I already have a marketing plan”

 While companies may have a marketing plan, it is often incomplete. The best marketing plans encompass an integrated approach — such as print advertising, public relations and trade shows — and digital media — such as social media, website/SEO and mobile marketing.

A comprehensive marketing strategy evaluates the worth of various marketing tactics and implements the best traditional and digital media options for a company and its budget.

 

3. “My business is doing well, so I don’t need to invest in marketing”

While business may be doing well, that can change in an instant. No new business pipeline can mean you’re out of business if a customer has to cut their budget or chooses to go in a new direction.

Marketing is a great tool to engage with customers, nurture prospects, generate leads and boost sales. Positive interaction with clients will help them remember your company and create a lasting relationship. And, nurturing inactive clients can encourage them come back to you.

 

4.  “We already advertise, so we don’t need marketing”

Advertising is an important part of an overall marketing strategy, but it’s not the only part. Various tactics contribute to a successful marketing plan, not just advertising.

It can be difficult to select which marketing strategies to implement, but it’s important to evaluate which will work best for your company.

 

5. “Social media is a waste of time for my business”

Not being on social media is a lost opportunity—it decreases your business’s online credibility in the eye of the consumer. In fact, many customers, especially the millennial generation, research a company and their social media sites before making a purchasing decision.

While every social media outlet isn’t the best option for all companies, it is important to research the target audience. Social media allows companies to interact with clients and build meaningful relationships that can greatly impact customer purchasing decisions, thus affecting the bottom line.

 

We can help!

If you’re not sure where to start, GREENCREST can help. GREENCREST specializes in traditional and digital marketing strategies. We can help your organization navigate the marketing world and create a solid, integrated marketing strategy. Speak with a marketing expert today!

 

Social media marketing and health care: Is the reward worth the risk?

social media marketing and the health care industry

Social media has drastically changed the way the public communicates with various organizations. People can easily interact with others and share their opinions across a multitude of platforms.

Big-name brands and agencies have been part of these crucial conversations for years, but numerous health care provider agencies have held off. Why?

 

A Big Risk: Violating privacy

 

Although there are myriad of benefits for companies that actively participate in social media, most of them do not need to worry about violating patient confidentiality. Health care providers, on the other hand, are governed by The Health Insurance Portability and Accountability Act (HIPAA), which protects patients and their health information.

For example, if someone posts on a health care provider’s Facebook that a friend has a mental illness and discloses their name and condition, that friend’s confidentiality has been violated. To address these issues, it is crucial for providers to have a social media policy that clearly states the organization’s response to posts that violate HIPAA.

Even though health care organizations need to be very careful about HIPAA and privacy, social media is definitely a necessary tool for any marketing plan.

 

Say ‘Yes!’ to Social Media: Working with HIPAA

 

Due to HIPAA, many health care organizations are not sure how to start building their social presence. To address all risk, it is important to create a marketing plan and policy that address how your organization will conform with HIPAA law. These policies must be reviewed by a lawyer to protect both the organization and any patients.

 

OK, now what?

 

After you review and establish policies, it is time to discuss strategy! What are your goals? How many social media sites should you be active on? Which social media sites are best for your organization? What organizations should you follow?

These can be tough questions to answer.

We can help!

 

GREENCREST specializes in marketing strategies and social media marketing, as well as content marketing. We can help your organization navigate social media and create a solid strategy. Speak with a social media marketing expert today!

 

 

Strategic Choices: Which social media networks should my company use?

Social Media Networks

Social media can be a great tool to help drive traffic to a company website, engage and develop relationships, and offer an online experience that helps communicate a brand.

Many business owners believe they need a presence on every social media network, while others don’t see the value in any. The truth is, not every social media network will benefit every business.

Typically, it’s best to focus on maintaining two to five social networks. The tricky part, however, is knowing which social networks are most beneficial for your business.

What is your social media goal?

Some companies want to engage employees on social media to help foster a culture. Some may wish to engage with customers and potential customers to increase brand recognition and drive website traffic. Defining a social media goal and audience will help determine which social networks to use.

For example, Facebook is typically great for engaging with employees and some vendors. LinkedIn can also be ideal for vendors and possibly potential customers.

Many reporters and journalists are on Twitter, so it is a perfect channel to build rapport with the media.

If you are targeting customers and potential customers, some businesses have had success with Pinterest, Instagram, Twitter and YouTube. Google+ is almost necessary for search engine optimization.

What do you sell?

If you sell a product or service that is very visual, focus on a social media network that is also visual such as Instagram, Pinterest and Facebook.

If your company is more B2B, LinkedIn is typically the most strategic, as many decision-makers are active on LinkedIn. It is also a great tool for sales people to use for networking and HR to use for employee recruitment.

Is your product or service slightly complicated? Host a YouTube channel with videos that show how it works. Share the videos on other social networks and on your website.

What types of content do you already have?

Has your company already developed case studies or white papers? Share them on LinkedIn and receive a large amount of clicks. Do you have a number of photos that capture your employees working or having fun? Behind-the-scenes photos perform well on LinkedIn and Facebook.

Do you have captivating images of your work or products? Share them on Instagram, Pinterest and Facebook. Also, include an engaging caption and use relevant hashtags.

Articles perform well on LinkedIn and Twitter. It’s a best practice to share your blog articles on all of your social networks to help increase blog traffic. Company press releases also perform well on these channels.

Does your industry use niche social platforms?

Many industries have their own dedicated social media channels. If yours is one of them, seriously consider becoming active on it.

There are hundreds of social media networks that can help a business’s online marketing efforts. When choosing which one to use, keep your goal, audience, content and industry in mind. Strategic choices reap the most rewards.

From Smart Business

 

Get in the Online Marketing Game

online marketing

Redefining Market Success

Over the past decade, three significant things have redefined what CEOs need to achieve marketing success. Online and smartphone technology has evolved, and the millennial generation has moved into influential roles within business. This has caused a shift from traditional marketing (print, outdoor, broadcast, cable, direct mail) to online marketing (website, search engine optimization, paid search, online advertising, email campaigns, marketing automation, sales automation, mobile marketing, social media).

Here is what you need to do to be part of the online marketing game. Don’t, however, toss traditional media aside—marketing success will come to companies that balance both.

Website

You don’t need to start over, but your site needs to be up to date with Web standards from a usability, search optimization and mobile responsive perspective. Since the objective of online marketing is to drive all traffic to the website and engage users once they are there, investing in a top-notch website is foundational for businesses to compete.

Organic Search and Paid Search

A link to your company website needs to display on page one or two when someone searches for products and services you offer. Otherwise, your website is not being found. Organic search engine optimization is complex and driven by keywords and phrases placed within the code of your website and optimized content marketing.

Paid search is Google AdWords or Bing/Yahoo Ads  campaigns that can put your company website on page one of a search, based on keywords typed into the search bar and a bidding strategy that displays your ad based on criteria you determine when setting up a campaign.

A best practice is to do both organic and paid search.

Online Advertising

If you have not considered digital display or social media advertising, you need to. The fact that 57% of the time a buyer has already conducted online research and short-listed potential vendors, means your company needs to be visible online.

Email Campaigns

Email campaigns are used to nurture relationships your company already has with prospective buyers and current customers. Email marketing rules require opt-in email relationships with your company.

Marketing Automation

Marketing automation is a lead nurturing process that keeps an interested buyer engaged with your company. It is a strategic campaign that combines email, content and website marketing to provide the best opportunity to generate a marketing lead.

Sales Automation

Sales automation is an online version of telemarketing that is similar but not the same as marketing automation. It automates the prospect qualification process and necessary follow-up to engage a prospect.

Mobile Marketing

Website analytics are proving that there are more people getting to company websites via their mobile device. The use of smart phones and tablets has reached market saturation.

Social Media

It you have a social media strategy, it can make a huge difference to the success you can have driving traffic to your website from your social media posts. So do it with purpose.

From Smart Business

 

 

Nurture: The Fourth Step in Turning Prospects into Lifetime Customers

(This BrandPro article is the fifth in a series of five articles that discuss the process of “Turning Prospects into Lifetime Customers.”)

Congratulations! You have successfully completed the first three steps of turning prospects into lifetime customers: Attract, Engage, and Convert. Now, you are ready for the Nurture phase. And, yes, you’re almost to the point of sale! However, not all leads will become customers. Depending on where they are in the sales cycle, some leads may quickly convert into a customer soon after they discover your product or service. Others may take some nurturing before committing to a purchase. Once a relationship is developed, you are more likely to realize your end goal: business loyalty.

Marketing Funnel

 

Content marketing

Content marketing is at the core of nurturing consumer relationships online. It’s the process of consistently creating and curating valuable and relevant content for your customers or leads—without selling to them. It can include engaging photos, videos, articles, podcasts, ebooks, reports and white papers. It’s anything that can help, inform or entertain your target audience. Consider it as another service you provide. Without helpful or entertaining content, it may be difficult to create effective and engaging emails. And no one would respond to or share your posts on social media. Online conversation is created around content.

Email Marketing

Email is the easiest, most intimate way to communicate with your leads online—a targeted message with interesting or helpful content is sent straight to their inbox. You know who they are, and you have their contact information. Give your email list special treatment by sending exclusive reports, limited-time offers, prizes and other value-added content. Create a two-way conversation by periodically emailing special surveys. And then later share the survey results with your list!

Social media

Social media is another great medium to nurture relationships and converse with your leads online. However, a “like” or a friendly response to a comment is not enough. Instead, offer helpful advice, tips or assistance in your response as an added service.

For example, let’s say you own a restaurant and a customer tweets, “Can’t wait for my birthday dinner tonight at @ABCRestaurant!” you may be tempted to respond with, “Happy birthday @CustomerName! Looking forward to celebrating with you soon!”

Instead, help the customer with your response, even if she didn’t ask for it. A beneficial response to the example could possibly be, “Happy birthday @CustomerName! Check out our specials on party appetizers and sangria pitchers! www.linktocontent.com/specials” or “Happy birthday @CustomerName! Here’s a sneak peek at what may happen tonight: www.linktocontent.com/birthday-song-video>”

Display Remarketing

It’s important to further develop a relationship with website visitors after they leave your website. This is possible through display remarketing. Display remarketing is an online advertising campaign that allows you to reconnect with past website visitors by showing them relevant online ads as they use other websites or mobile apps. It also helps reach leads and customers who are more likely to purchase your products or services.

Blog

Maintaining an ongoing, relevant blog that your target audience finds interesting will keep them coming back for more, and it will help develop your relationship with blog readers. Similar to social media, it’s most effective to respond to comments with more helpful information and insight to keep the conversation going. Including an RSS feed so that blog posts can be delivered straight to subscribers’ inboxes makes it convenient for your target audience to stay informed. If you develop a regular blog audience, you will be top of mind when they’re ready to purchase.

Customer Service

It’s hard to talk about nurturing relationships with customers and leads without talking about customer service. Consider every consumer touchpoint as an opportunity to provide an exceptional experience. Whether it’s helping people through social media, email, instant messaging, text messaging, over the phone or in person, every interaction with your business has the ability to enhance or deteriorate your relationship. Diligently create a consistent brand experience that’s worth talking about.

If a customer leaves a negative comment or complaint online, kindly thank them for their feedback and say that you will work with them offline to resolve the issue. Stay true to your word and follow up with the customer. If they have a positive experience, they may choose to remove or update their previous comment or review. No matter the outcome, always remain positive and helpful.

Now that we’ve walked you through each phase of the Marketing Funnel, we hope you leave with key takeaways that will help you optimize your website and inbound marketing efforts. If you keep each phase and the respective strategies in mind while developing a marketing plan, you can more effectively guide your target audience through the Funnel and ultimately turn your prospects into lifetime customers.

This is the last article of our “Turning Prospects into Lifetime Customers” series. If you have questions about any phase, goal or tactic discussed, please contact GREENCREST, and a marketing expert can assist you.